Terms and Conditions

Terms of use for Shoelist services.

Service Provision

Shoelist provides its services "as is" without any warranties or guarantees of any kind, whether express or implied.

  • We do not guarantee uninterrupted service availability
  • We do not warrant that our services will meet your specific requirements
  • We do not guarantee the accuracy of school shoe list information
  • Service functionality may change without notice

Limitation of Liability

To the maximum extent permitted by law, Shoelist shall not be liable for:

Direct Damages

Any direct, indirect, incidental, special, or consequential damages arising from your use of our services.

Service Interruptions

Any losses resulting from service downtime, technical issues, or unavailability of our platform.

Third-Party Content

Any damages arising from reliance on information provided by schools, retailers, or other third parties.

User Responsibilities

By using Shoelist, you agree to:

Accurate Information

Provide truthful and accurate information when creating accounts or submitting content.

Appropriate Use

Use our services only for their intended purpose and in compliance with applicable laws.

Account Security

Maintain the security of your account credentials and promptly notify us of any unauthorised access.

Refund Policy

For paid subscription services:

  • Service Unavailability: If our services are unavailable for an extended period, you may request a refund for the duration of unavailability
  • Cancellation: Subscriptions can be cancelled at any time through your account settings
  • Processing: Refund requests will be processed within 14 business days
  • Pro-rata Basis: Refunds for service unavailability will be calculated on a pro-rata basis

Key Points

  • No Guarantees: Services provided "as is" without warranties
  • Limited Liability: We are not liable for damages arising from service use
  • User Responsibility: Users must verify information independently
  • Refunds Available: For periods when services are unavailable

Legal Questions?

Need clarification on these terms? Contact our legal team.

Contact Us

Updates

Last Updated: June 2025

We may update these terms from time to time. Continued use of our services after updates constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Termination

We reserve the right to terminate or suspend access to our services at any time, without prior notice, for conduct that we believe violates these terms.