Privacy Policy

How we protect and use your information.

Information We Collect

We collect information you provide when using our services, including:

  • Account registration details (name, email address, school affiliation)
  • School shoe lists and preferences
  • Communication with our support team
  • Usage data to improve our services

How We Use Your Information

Your information helps us provide and improve Shoelist services:

Service Delivery

We use your information to create and manage school shoe lists, connect you with local retailers, and provide personalised recommendations.

Communication

We may send you important service updates, account notifications, and relevant information about school shoe requirements.

Improvement

Anonymous usage data helps us understand how to make Shoelist more useful for schools, parents, and retailers.

Data Protection

We take your privacy seriously and implement appropriate security measures:

Secure Storage

Your data is stored securely using industry-standard encryption and access controls.

Limited Access

Only authorised personnel have access to personal information, and only when necessary for service delivery.

No Unnecessary Sharing

We don't sell your personal information to third parties. Information is only shared when necessary for our services or required by law.

Your Rights

You have control over your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your account and data
  • Portability: Export your data in a standard format

Quick Summary

  • Minimal Data: We only collect what's needed for our services
  • Secure Storage: Your information is protected with industry-standard security
  • No Sale: We never sell your personal information
  • Your Control: You can access, update, or delete your data at any time

Questions?

Have questions about our privacy practices? We're here to help.

Contact Us

Updates

Last Updated: June 2025

We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify users of significant changes.

Legal Basis

We process your data based on:

  • Your consent for marketing communications
  • Contractual necessity for service delivery
  • Legitimate interests for service improvement
  • Legal obligations where required